Q1: Are you trading company or manufacturer?
A1:We are professional manufacturer, and our factory mainly produce crushing and milling equipment, wood crushing equipment,construction equipment, brick production equipment, etc. Our products have been exported to more than 50 countries of Asia, South America, Africa, and get a good reputation in the world.
Q2: Installation?
A2:Our senior engineer will supply installation and training service on-line or on-site.
Q3: What about Warranty?
A3:Vansen Machinery grants our customers a twelve-month-period warranty from the date of delivery for machines exported from us.During the warranty period, in case any defect of material or workmanship occurred with spare parts in normal operation, we will at our discretion replace or repair the defective parts freely.
Q4: What about After-sale service?
A4:All equipment produced by Vansen is of the highest standard and our customers rarely experience mechanical failures. If there are any problems, our engineers and technicians will respond with in 12 hours of customer notification.
Q5. For providing you the right model, we need to know the following information:
A5:
(1)* What is the raw material for the production line?
(2)* What is the capacity per hour you required?
(3)* What is the maximum input size of the raw material?